They made me feel very comfortable
I've already been telling everyone I know how happy I was with the experience I had working with the Paul & Susanna Madden. They made me feel very comfortable in buying my first home...and then selling it for me!
Persevered in his efforts to close the sale
When it appeared the pending sale would collapse, Paul evinced great personal and professional initiative when he persevered in his efforts to close the sale. Not only would we gladly engage PAUL & SUSANNA MADDEN to sell our home in the future, we would indeed recommend them to friends and family.
Always available to us
The Maddens were so professional and respectful of our limited time. Always available to us, even with the crazy time zones. We were just amazed at the quality service and responsiveness.
professionalism, personality, courtesy
The best thing about working with Paul & Susanna Madden was their professionalism, personality, courtesy for us and the other home owners, and able to support us in any decision no matter what it may have been without being judgmental or forceful...much more, I could go on forever.
Creative, personable…delightful
The Maddens are knowledgeable, able to work out any "kinks", creative, personable...delightful! I have already referred my neighbors so the Maddens can sell their homes too. The MADDENS are consummate professionals with invaluable experience and knowledge regarding the market, with realistic expectations and creative solutions.
Productive, effective and seamless
Working with the Maddens was productive, effective and seamless. They understood our goals, showed us properties that were a fit, and supported us through the offer and closing process, with no problems or hassles.
Made the process simple.
The Maddens are a joy to work with and they made the process simple.
Highly recommend them for your buying/selling needs
From coordinating services upon the move out of our tenants, recommending and working with a Home Staging Company and working tirelessly to get us through the listing to the home sale.
He made every effort to accommodate my needs
I also had a personal lesson in Customer Service. Charlie not only took into consideration my housing needs, he also shuttled me to the local elementary schools to capture much needed information in regards to my son. On top of that, he cordially returned with me to a particular home three additional times at my request. I know that these requests cut into his schedule, however he made every effort to accommodate my needs. Outstanding. I look forward to acquiring a property through your firm. Have a great day!
Honest, conscientious, loyal, hard working, resourceful
He is a wonderful resource person for everything from real estate, to home repair, to the finest restaurants in town. After six years in our beautiful home, we decided to follow our dream of living on the beach. Again, Charlie helped us through the sale of our home and the relocation to our dream. He is indeed a wonderful realtor---but most of all Friend.